Management is a distinct process of planning, organizing, staffing, directing, monitoring and controlling; as Applied to, money, materials, human resources, and methods; in such a way to achieve predetermined business strategies, objectives and desired Outcomes.

• Visionary Leadership: Able to see the “big picture” creating a picture of a desired future state and helping others see, and emotionally feel, how things can be different and better.
• Strategic Leadership: Implementing key company strategies in work groups through effective communication, goal setting, reinforcement, and systems.
• Individual Leadership/Influence: Use effective communication and interpersonal skills to inspire and guide the organization and individuals toward goal achievement.
• Customer Focus: Pro-actively focusing on the external customer, understanding the dynamic marketplace, providing solutions, and giving high priority to customer satisfaction.

• Planning and Organizing: Establishing a course of action for self and/or others to accomplish specific goals; planning proper assignments of personnel and appropriate allocation of resources.
• Follow-up: Establish processes to monitor the results of delegations, assignments, or projects to take appropriate action.
• Delegation: Allocating decision-making authority and task responsibilities to appropriate subordinates, utilizing subordinates’ time, skills, and potential effectively.
• Building Organizational Competence: Recruit, hire, and retain competent staff; develop employee skills and core competencies by establishing performance/development goals, evaluating performance, and provide feeding, coaching, and training.
• Coaching: Facilitating the development of others’ knowledge and skills; providing timely feedback and guidance to help them reach/exceed goals.
• Effective Job Design: Implementing the most effective job structures to accomplish a goal or strategy. Appropriately design work processes to minimize corporate bureaucracy and maximize efficiency, continuous improvement, and flexibility.

• Organizational Awareness: Having and utilizing knowledge based systems, situations, and culture inside EHN to identify potential organizational problems and opportunities; perceiving the impact and implications of decisions on all stake holders in the organization.
• Teamwork: Work effectively with others to accomplish organizational goals; taking actions that respect the needs and contributions of others; contributing to, accepting, supporting, and implementing the decision; subordinating own objectives to the objectives of EHN.
• Conflict Management: Facilitating, in conflict situations, win-win solutions that allow others to satisfy common goals and make good decisions, utilizing skills of mediation and negotiation as appropriate.
• Analysis/Problem Assessment: Securing relevant information and identifying key issues and relationships from a base of information; relating and comparing data from different sources; identifying cause-effect relationships.
• Judgment and Problem Solving: Management will commit to an action after reviewing or developing alternative courses of action that are based on logical assumptions, factual information and take into consideration resources, constraints, and organizational values.

• Initiative: Making active attempts to influence events to achieve goals; self-starting rather than accepting passively; taking action to achieve goals beyond what is required; being proactive in assuming responsibility for results.
• Tenacity: Staying with a position or plan of action until the desired objective is achieved or is no longer reasonably attainable.